Memoir Genealogy, located at the web address https://memoirgenealogy.com, (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Memoir Genealogy, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted. This Privacy Policy was created using Termly’s Privacy Policy Generator.

Personal and Derivative Data

Memoir Genealogy collects information, such as your name, shipping address, email address, and telephone number that you voluntarily provide when you register with the site. This data collection may include information you provide when entering contests or giveaways and/or responding to surveys. The data we collect provides a smooth customer experience and will never be sold to a third-party. You are under no obligation to provide personal information of any kind, however, your refusal to do so may prevent you from using certain features of the site. Your order information will be securely maintained for up to ten years in order to allow ongoing access to your downloadable products unless you request to be removed. Our servers automatically collect derivative information when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website as part of a story submission, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Financial Data

Memoir Genealogy stores very limited, if any, financial information that we collect when you purchase, order, return, exchange, or request information about our services. This information (such as data related to your payment method e.g. valid credit card number, card brand, expiration date) is kept with our payment processors, Paypal and Stripe. You are encouraged to review their privacy policies and contact them directly for responses to your questions.

Cookies

Memoir Genealogy may use cookies to help customize the site and improve your experience. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Website Analytics and Other Third Party Partners

Memoir Genealogy partners with Google Analytics to analyze and track users’ use of the site. By accessing the site you consent to the collection and use of your information by this third-party vendor. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to third-party vendors. 

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read the MailChimp privacy policy here. You may be storing personal data or sharing data with WooCommerce services. Learn more about how this works, including what you may want to include in your privacy policy.

Embedded Content from Other Sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Security of Your Information

Memoir Genealogy uses administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Policy for Children

Memoir Genealogy does not knowingly solicit information from or market to children under the age of 13. Our Memoir Kids products require parent/guardian permission for download and use. By downloading these products, you confirm that you are over the age of 13 or have obtained your parent/guardian permission.

Email and Communications

Memoir Genealogy may contact you via email in the future to tell you about specials, new products or services. You can unsubscribe from these emails by clicking the unsubscribe button in the email or contacting Memoir Genealogy directly via our contact form.

Privacy Policy and Disclosures Last Updated 10/1/2019